High-Risk Merchant Services

Research Only Compliance

Utilize SanctusPay's comprehensive guide to ensure all documentation and compliance standards are in place for merchant account approval.

Banking and Processing Documentation

Business Details

If referred, provide documents with:

  • Business Name
  • DBA (Doing Business As)
  • Business Email
  • Business Phone
  • Owner Name
  • Owner Email
  • Owner Phone

Business Documentation

  • EIN Letter (IRS CP575 or SS4) 3 must match legal business name
  • Articles of Incorporation or Business License (state-filed)
  • Utility Bill (business or personal, dated within last 60 days)
  • Legal Attestation (may be required at bank discretion or if on TMF/MATCH list)

Owner Identification

  • Driver's License or Passport (Must be a color image)
  • Required for all 25%+ owners
SP_AD_FOTTER_073125 (1)

Banking and Processing Documentation

Global Payments

  • Settlement Account Verification

    Choose one of the following options:

    • Imprinted Voided Check (pre-printed with business name or DBA)
    • Non-imprinted Voided Check with Letter from Bank stating "New Account"
    • 3 months checking account statements

  • Processing History

    • 3 months previous processing statements (if available)
    • Examples: Stripe, PayPal, Authorize.net, Square, etc.

  • Physical Fulfillment Photos

    Cell phone pictures are acceptable if shipping in-house:

    • Product Inventory in Storage (shelves, refrigerators, etc.)

    • Product Label Images (front and back for each active SKU)

    Note: If labels are available on website or COA, that will suffice

Product, Website & Advertising Documentation

Website Documentation

  • Screenshots of Live Website (Homepage and checkout/payment page)
  • Domain Ownership Proof (WHOIS, Registrar invoice, or DNS Admin)
  • Customer Login Implementation (see details below)

Product Documentation

  • COAs (Certificates of Analysis) for all active SKUs
  • Research Use Only disclaimers clearly labeled
  • Product Sourcing Documentation (domestic sourcing ONLY)

Compliance Verification

  • No Affiliate Programs on website
  • Proper GLP-1/2/3 labeling (see details below)
  • Product Stacks labeled as "Bundles" or "Assortments"
  • No performance reviews, testimonials, or media that indicate human use
  • NO ratio calculators

Customer Login Requirements

Prior to accessing products and checkout, customers must create a login that verifies:

  • Company/Instituion Name

  • Business Type (Research Labs/Institutions, Universities, Medical Facilities, Businesses)

  • Intent for research use only

  • Website/EIN (optional fields)

General public should not be able to see Shop, Add and Checkout functions without verification.

Website Compliance Requirements

General Website Compliance

  • NO pictures of humans

  • NO use of "Rx" terminology

  • NO use of the word "Drug"

  • All products clearly labeled for Research Only Purposes

  • NO chewable products with time release capsules

  • Tablet-based products evaluated case-by-case

  • "About" or "Blog" sections should not allude to health, wellness, or weight loss

  • NO consumer testimonials on website

GLP Product Compliance

  • Products labeled ONLY as GLP-1, GLP-2, or GLP-3

  • NO use of full names (Semaglutide, Tirzepatide, Retatrutide)

  • NO use of abbreviations (Sema, Tirz, Reta)

  • Bottles must not display prohibited names/abbreviations

  • Website must not display prohibited names/abbreviations

  • Product descriptions focus on chemical composition only

  • NO specific benefit claims (e.g., weight loss)

Research Use Only (RUO) Labeling Requirements

Product Labeling

Research Use Only must be clearly labeled in at least one of these locations:

  • On the bottle/product
  • Visual display on website
  • Within product description

Recommended: Include on bottle AND visual display/description

Product Bundles

  • Label as "Bundles" or "Assortments"
  • NO references to 30/60/90 day usage
  • NO suggested usage schedules
  • NO ratio calculators that suggest human dosing

Prohibited Elements

  • NO performance reviews
  • NO media mentions of human use
  • NO testimonials from consumers
  • NO articles suggesting human consumption
  • NO product questionnaires suggesting human use
  • NO books or guides for human consumption

IMPORTANT: Internationally sourced products are either not allowed or highly scrutinized and likely to fail underwriting. Ensure all products are sourced domestically.

Following these guidelines ensures compliance with banking and regulatory requirements. All documentation must be complete and accurate before submission to avoid processing delays.